Shipping Policy
Effective Date: 12/08/2026
At Shree Navkar Retail Pvt. Ltd., we are committed to delivering your orders safely and conveniently. This Shipping Policy explains how we process and deliver orders placed through shreenavkar.com.
1. Order Processing
Once your order is successfully placed and payment is confirmed, our team will begin processing your order.
Orders are generally processed within 1–3 business days, subject to product availability and order verification.
During sales, festive periods, or high-demand seasons, processing may take additional time.
2. Delivery Locations
We currently aim to provide delivery services across India, subject to availability of courier services at the customer's location.
Some remote or restricted locations may have limited delivery availability.
3. Estimated Delivery Time
After your order has been dispatched, the estimated delivery time may vary depending on the delivery location.
Generally:
Local / Nearby Areas: 1–3 business days
Major Cities: 2–5 business days
Other Locations Across India: 3–7 business days
Remote Locations: Additional time may be required
These are estimated timelines and not guaranteed delivery dates.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your order.
From time to time, we may offer free shipping promotions based on order value, location, or promotional terms.
Any applicable shipping charges will be clearly communicated before payment.
5. Order Tracking
Once your order has been dispatched, you may receive shipping and tracking information through your registered mobile number, email, WhatsApp, or other available communication channels.
You can use the tracking details provided by our logistics partner to follow your shipment.
6. Delivery Attempts
Our delivery partner may make multiple attempts to deliver your order.
Please ensure that:
Your delivery address is complete and accurate.
Your mobile number is active and reachable.
Someone is available to receive the package.
If delivery cannot be completed due to an incorrect address, unavailable recipient, or other customer-related issue, additional delivery arrangements may be required.
7. Incorrect Address or Contact Information
Customers are responsible for providing accurate delivery details while placing an order.
Shree Navkar Retail Pvt. Ltd. will not be responsible for delays or failed deliveries caused by incorrect or incomplete:
Name
Address
PIN code
Mobile number
Other delivery information
Please contact us as soon as possible if you notice an error in your shipping information.
8. Delayed Deliveries
While we make every effort to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including:
Weather conditions
Natural events
Transportation issues
Courier delays
Public holidays
Government restrictions
High order volumes
Regional disruptions
We appreciate your patience in such situations.
9. Damaged Package
If your package appears visibly damaged at the time of delivery, please contact our customer support team as soon as possible.
Where appropriate, we may request photographs or videos of the package and product to help us investigate the issue.
Please retain the original packaging until the matter is resolved.
10. Missing or Incorrect Items
If you receive an incorrect product or an item is missing from your order, please contact us promptly with your order details.
Our team will verify the order and provide the appropriate resolution.
11. Cash on Delivery
If Cash on Delivery (COD) is available for your location, the option will be displayed during checkout.
COD availability may depend on the delivery location, order value, product category, and other applicable conditions.
12. Delivery Confirmation
An order will be considered delivered once the logistics partner confirms delivery to the address provided during checkout.
If you believe your order has been incorrectly marked as delivered, please contact our customer support team immediately.
13. Contact Us
For questions regarding shipping or delivery, please contact us:
Shree Navkar Retail Pvt. Ltd.
Address: Commerce House, Dungarpur, Rajasthan 314001
Phone: +91 9929631999
Email: shreenavkar@gmail.com
Website: shreenavkar.com
Customer Support Hours: Monday - Sunday: 10:00 AM – 6:00 PM
Our Commitment
We understand that receiving your order is an important part of your shopping experience. Our team works with trusted logistics partners to ensure that your Shree Navkar order reaches you safely and on time.
Shree Navkar Retail Pvt. Ltd.
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